Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Note from the owner:
“My policy is as long as I feel like the customer is being reasonable and isn’t attempting some kind of obvious fraud or credit card scam, I will make the customer happy”. —Marky
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We understand if you need to exchange something that doesn’t fit. It happens. As long as the item is unworn / unwashed condition, we can make exchanges.
Shipping returns
We will send you a postage paid, tracked, return label for shipment back to us.
John1911.com
Need help?
Use the Contact Page for questions related to refunds and returns.
Or call our office at 202-735-1911